Employee Satisfaction Is a Measure of the Internal Business Process

question 137

True/False

Employee satisfaction is a measure of the internal business process perspective of the balanced scorecard.

---

Definitions:

Fund-raising

The process of gathering voluntary contributions of money or other resources by requesting donations from individuals, businesses, charitable foundations, or governmental agencies.

Financial Performance Measurement

The process of evaluating how well a company or organization manages its income and expenses to maximize profit and ensure sustainability.

Financial Results

The outcomes of a company's operations and activities in terms of profits, losses, revenue, and expenses over a specific period.

Measure of Efficiency

Metrics and criteria used to evaluate how effectively and economically resources are utilized to achieve desired outcomes.