Which of the Following Perspectives from the Balanced Scorecard Helps

question 80

Multiple Choice

Which of the following perspectives from the balanced scorecard helps managers answer the question, "How do we look to shareholders?"

• A) Learning and growth perspective
• B) Internal business perspective
• C) Customer perspective
• D) Financial perspective

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Definitions:

Independent

Characterizes an entity or person free from outside control or influence, often highlighting autonomy in decision-making.

Value-Creating

Activities or strategies undertaken by a company that increase its worth and enhance shareholder value.

Average Accounting Return

A measure used to evaluate the profitability of an investment, calculated as the average annual profit divided by the initial investment cost.

Payback Period

The length of time it takes for an investment to recover its initial outlay of cash, through income or savings.