Examlex
Which of the following cost items should be classified as an external failure cost on a cost of quality report?
Remorse
A deep feeling of regret or guilt for a wrong committed.
Expressions of Emotions
The outward display of feelings such as happiness, anger, or sadness through facial expressions, body language, and vocal tones.
Defensiveness
A psychological reaction characterized by a protective behavior against perceived threats or criticism.
Nurturance
The provision of care and encouragement for the growth or development of someone or something.
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