The Cost of Fixing Defective Units Found During the Quality

question 61

Multiple Choice

The cost of fixing defective units found during the quality inspections would be classified as a(n)

• A) prevention cost.
• B) appraisal cost.
• C) internal failure cost.
• D) external failure cost.

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Definitions:

Cultural Awareness

The recognition and understanding of the differences and similarities between cultures, enhancing effective communication and interaction in diverse environments.

Communication Barrier

An obstacle that impedes the flow of information between individuals or groups, potentially leading to misunderstandings or conflict.

Passive-Aggressive Behavior

A pattern of expressing negative feelings indirectly rather than openly addressing them.

Nondefensive Communication

A style of communicating characterized by openness, honesty, and a lack of defensiveness, meant to foster understanding and problem-solving.