Examlex
The largest functional differences are found between _____ rather than _____.
Intangibility
A characteristic of services that means they cannot be seen, touched, or made tangible in the same way physical products can be.
Consumers
Individuals or groups who purchase products or services for personal use rather than for manufacturing or resale.
Evaluate
The act of judging the value or condition of something in a careful and thoughtful way, typically for decision-making purposes.
Intangibility
A characteristic of services that cannot be physically touched or seen before the purchase decision, making them difficult to evaluate beforehand.
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