Which of the Following Is True of Social Media (SM)

question 32

Multiple Choice

Which of the following is true of social media (SM) ?

• A)The use of social media is an old-style, organization-centered technique.
• B)Social media is used for sending messages and attempts to manage, influence, and control customers and partners.
• C)Organizations know social media is popular and can be strategically beneficial.
• D)Social media markets to employees and not customers.

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Definitions:

Informational Social Influence

The process of changing one's behavior to fit in with the group due to the belief that the group is competent and has the correct information.

Authority

The power or right to give orders, make decisions, and enforce obedience.

Individual

An Individual refers to a single, distinct person separate from a group or society, often considered in terms of unique psychological characteristics.

Group Polarization

The phenomenon where a group's prevailing attitudes or beliefs become stronger or more extreme following group discussions.