Customer Relationship Management (CRM), as an Application That Must Be

question 8

Multiple Choice

Customer relationship management (CRM) , as an application that must be included in a true enterprise resource planning (ERP) product, includes ________.

• A) cash management
• B) HR management
• C) sales prospecting
• D) capacity planning

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Definitions:

Nursing Staff

Healthcare professionals, including registered nurses and nursing aides, responsible for the direct care and support of patients in various healthcare settings.

Demographic Snapshot

An overview of the statistical characteristics of a population at a specific point in time, often including age, gender, ethnicity, and other factors.

Older Adult

A term used to describe an individual typically over the age of 65, often associated with the aging process and increased need for healthcare and social support.

Nurse-Educator

A registered nurse who specializes in educating and training nursing students and practicing nurses.