It Is Impossible to Outsource an Entire Business Function

question 64

True/False

It is impossible to outsource an entire business function.

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Definitions:

Shaping

A technique in behavioral psychology involving the successive reinforcement of behaviors that approximate the desired behavior.

Negative Reinforcement

A process in learning whereby the likelihood of a behavior is increased by removing or avoiding a negative outcome or stimuli.

Secondary Learning

Learning that builds on previously acquired knowledge, skills, or understanding, often involving the application of basic concepts to new situations.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, leading to the belief that one's actions have no effect on outcomes.