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Explain the social customer relationship management (CRM) process.
Authentic Leaders
Individuals who lead with genuineness, transparency, and integrity, inspiring trust and respect from followers.
Broadens Thoughts
The process of expanding thinking patterns to include a wider range of perspectives and possibilities.
Transformational Leadership
A leadership approach that changes and elevates the aspirations and behaviors of followers through vision, inspiration, and support.
Levels of Organization
Refers to the hierarchy in which structures and systems are organized, typically ranging from the simplest to the most complex.
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