Which of the Following Statements Is True of Customer Relationship

question 80

Multiple Choice

Which of the following statements is true of customer relationship management (CRM) systems?

• A)They are applications used for consolidating business operations into a single, consistent, computing platform.
• B)They vary in the degree of functionality they provide.
• C)They incorporate accounting, manufacturing, inventory, and human resources applications.
• D)A major disadvantage of these systems is a lack of consistency in data.

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Definitions:

Fringe Benefits

Fringe benefits are additional compensations given to employees beyond their regular salaries or wages, such as health insurance, paid vacation, and retirement plans.

Equity Theory

A theory in social psychology that explains how perceptions of fairness influence motivation, satisfaction, and behavior in interpersonal relationships.

Input

The information, resources, or contributions provided towards achieving a specific goal or outcome.

Sound Judgment

The ability to make sensible, wise, and well-informed decisions based on the available information.