Which of the Following Statements Is True of Using an Information

question 37

Multiple Choice

Which of the following statements is true of using an information system to improve process quality?

• A)Information systems that are most user friendly are also most cost effective.
• B)Information systems are most effective at improving process quality if they are developed solely by technical personnel.
• C)Information systems can improve process efficiency but not process effectiveness.
• D)Information systems that are labor saving may not be efficient.

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Definitions:

Allowances

Considerations for factors, such as time or money, that are set aside as safe margins to prevent overestimation in budgets or schedules.

Work Sampling

A technique for estimating the proportion of time spent on various tasks within a job, based on random samples of worker activities.

Task Times

The duration required to complete specific tasks or operations, often analyzed for process improvement and labor planning.

Time-study Methods

Techniques used to determine the time required for a worker to perform each task of a job, aiming at increasing efficiency.