Which of the Following Is NOT One of the "Big-Five

question 49

Multiple Choice

Which of the following is NOT one of the "big-five" personality factors?

• A) sense of humor
• B) neuroticism
• C) agreeableness
• D) conscientiousness

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Definitions:

FAB Approach

Stands for Features, Advantages, Benefits - a sales and marketing strategy emphasizing a product's features, its advantages over competitors, and the benefits it brings to the customer.

Selling-Related

Pertaining to activities or processes involved in promoting and selling products or services to customers.

Customer Advocacy

A form of customer service in which companies focus on what is best for the customer.

Billing Issues

Problems or disputes arising from the process of invoicing for goods or services, including errors, unauthorized charges, or discrepancies.