Dimensions of Process Quality Are Effectiveness and Efficiency

question 42

True/False

Dimensions of process quality are effectiveness and efficiency.

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Definitions:

Fishbone Diagram

A visual tool used to systematically identify potential factors causing or contributing to a particular problem, also known as Ishikawa or cause-and-effect diagram.

facets

Different aspects or sides of something.

OD Change Agents

Individuals or entities that facilitate organizational development and change processes within organizations.

Deterministic

A principle suggesting that events, including human actions, are ultimately determined by causes external to the will.