When an Organization Has Inconsistent Duplicated Data, It Is Said

question 77

Multiple Choice

When an organization has inconsistent duplicated data, it is said to have a(n) ________.

• A)information silo
• B)data integrity problem
• C)error of omission
• D)data segregation problem

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Definitions:

Service Standards

Benchmarks for the quality of customer service that organizations aim to meet or exceed in their operations.

Communications Gap

A discrepancy that arises when the message intended by the sender differs significantly from what is understood by the receiver.

Customer Expectations

Refers to the set of beliefs or standards that consumers have regarding products, services, or brand experiences.

Service Gaps Model

A framework identifying discrepancies between customer expectations and the actual services received.