Tony Requests a Credit Approval of $25,000

question 88

Multiple Choice

Tony requests a credit approval of $25,000. Instead, he gets $15,000 approved as customer credit. Which of the following problems caused by information silos is most likely the reason behind it?

• A)data duplication
• B)isolated decisions
• C)limited information
• D)disjointed processes

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Definitions:

Approach-Avoidance Conflict

A psychological conflict that occurs when a single option has both attractive and unattractive aspects, making the decision-making process difficult.

Pursuit

The act of following or chasing with the goal to catch or achieve something.

Goal

A goal is a desired outcome or objective a person or organization aims to achieve through directed effort or activities.

Frustration

An emotional response to opposition, related to anger, annoyance, and disappointment, often stemming from unmet needs or unresolved problems.