Cassandra Runs a Downtown Boutique That Sells Customized Clothes

question 64

Multiple Choice

Cassandra runs a downtown boutique that sells customized clothes. One of her customers wishes to purchase a trench coat with a bejeweled clip. Cassandra contacts "Gems and Stones" and places an order for the clip. This activity can be classified under ________.

• A)inbound logistics
• B)operations
• C)customer service
• D)marketing

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Definitions:

First-order Response

An immediate reaction or reply to a stimulus or situation without involving deeper processing or analysis.

Object Permanence

The understanding that objects continue to exist even when they cannot be seen, heard, or touched.

Conservation

the understanding that certain properties of physical objects, such as volume or mass, remain the same despite changes in outward appearance.

Verbal Memory

The ability to remember and recall words, phrases, and narratives, an important aspect of human memory functioning.