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A Customer Relationship Management (CRM)system Contains the Names and Phone

question 52

Multiple Choice

A customer relationship management (CRM) system contains the names and phone numbers of customers. Such details stored in a CRM system are part of the ________ component.


Definitions:

Manipulated

Altered or controlled in a deliberate way, often to achieve a specific outcome or effect in research or other contexts.

Constant

A quality, value, or quantity that remains unchanged or stable within a given context or over time.

Non-Experimental

Research methods that do not involve manipulating variables to determine effects but instead observe naturally occurring relationships.

Experimental

Pertaining to a method of research that involves the manipulation of variables to establish cause and effect relationships.

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