SCENARIO 1-4 An Operations Manager at a Local Distribution and Supply Warehouse

question 56

Multiple Choice

SCENARIO 1-4
An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity,absenteeism,turnover,and job satisfaction within her department.Although many options are available in gathering this information,she has decided to focus upon individual-level,group-level,and organizational systems-level variables.

-Referring to SCENARIO 1-4,one of the individual-level variables the operations manager will probably consider is

• A)communication patterns.
• B)job satisfaction.
• C)levels of conflict.
• D)human resource policies.
• E)conflict resolution.

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Definitions:

Liability

A cost when a corporate’s responsibility has not been met.

Partnership

Exists when two or more persons associate to conduct a business.

Regulations

Regulations are rules or directives made and maintained by an authority to control or govern behavior within a specific system.

Intrinsic Value

The inherent worth of an asset, security, or company that is determined through analytical methods and underlying perceptions of its true value, beyond its current market price.