When Instructors Were Told That One-Third of Their Trainees Had

question 8

Multiple Choice

When instructors were told that one-third of their trainees had poor skills and little potential,and that two-thirds of their trainees had superior skills and potential,the instructors got better results from the group of "superior" trainees.This was because the instructors expected better performance from the "superior" trainees,spent more time with these trainees,and gave this group of trainees more opportunity to practice what they were learning.This is an example of

• A)the halo effect.
• B)a self-fulfilling prophecy.
• C)prejudice.
• D)self-serving bias.
• E)contrast effect.

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Definitions:

Conceptual Skills

The ability to think in abstract terms and to see how parts fit together to form the whole.

Top Managers

The president and other top executives of a business, such as the chief executive officer (CEO), chief financial officer (CFO), and chief operations officer (COO), who have overall responsibility for the organization.