SCENARIO 2-3 After Reading an Article in Harvard Business Review Regarding Emotional

question 100

Multiple Choice

SCENARIO 2-3
After reading an article in Harvard Business Review regarding emotional intelligence,a director believes he can now identify and therefore "correct" those employees he deems to have low emotional intelligence (EI) .As a first step,he embarrasses those low EI employees via email and instructs them on how to obtain high EI.He suggests that they emulate his enlightened management style,and strive to acquire EI.

-Referring to SCENARIO 2-3,the director himself has not demonstrated the ________ dimension of emotional intelligence.

• A)self-awareness
• B)self-management
• C)self-motivation
• D)self-esteem
• E)empathy

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Definitions:

Incremental Revenues

Additional income generated from a new action or decision, above and beyond the existing baseline revenue.

Incremental Analysis

The method of evaluating the financial impact of business decisions by considering only the costs and benefits that change due to the decision.

Differential Analysis

The process of comparing the costs and benefits of alternative decisions.

Cost Behaviors

The way in which costs change in relation to the level of activity or production volume.