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SCENARIO 2-3 After Reading an Article in Harvard Business Review Regarding Emotional

question 87

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SCENARIO 2-3
After reading an article in Harvard Business Review regarding emotional intelligence,a director believes he can now identify and therefore "correct" those employees he deems to have low emotional intelligence (EI) .As a first step,he embarrasses those low EI employees via email and instructs them on how to obtain high EI.He suggests that they emulate his enlightened management style,and strive to acquire EI.

-Referring to SCENARIO 2-3,the director,upon learning that one employee has ignored the email,proceeds the next day to accuse that employee of not being conscientious.This outburst would seem to be an example of deficiency in


Definitions:

Compensation

A psychological strategy where individuals overdevelop in one area to make up for deficits in another, often unconsciously.

Psychoanalysis

A therapeutic approach developed by Freud emphasizing unconscious processes and the resolution of internal conflicts through techniques such as dream analysis and free association.

Countertransference

A therapist's emotional entanglement with a client, often reflecting the therapist's own unresolved conflicts.

Push-button

No suitable definition related to psychology or mental health; generally refers to a mechanism activated by pressing a button.

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