Carmen Can Always Be Counted on to Go Above and Beyond

question 87

Multiple Choice

Carmen can always be counted on to go above and beyond her own duties by helping her co-workers.This is an example of

• A)organizational citizenship behaviour.
• B)normative commitment.
• C)affective commitment.
• D)continuance commitment.
• E)empathy.

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Definitions:

African Americans

A term referring to the descendants of the African diaspora who are residents in the United States.

Asian Americans

A term describing Americans of Asian descent, encompassing a wide range of ethnic groups, cultures, and backgrounds.

Knowledge Workers

Are employees whose jobs are primarily concerned with the acquisition and application of knowledge. They contribute to an organization through what they know and how they can apply what they know.

Authoritative Leader

A leadership style characterized by individual control over all decisions and little input from group members, often focusing on clear, explicit directives.