SCENARIO 3-1 Employees at Pony Express Are Dissatisfied with Working Conditions,salary,and the Conditions,salary,and

question 32

Multiple Choice

SCENARIO 3-1
Employees at Pony Express are dissatisfied with working conditions,salary,and the general attitude of management.Mark,Susan,and Toni are good friends who work at Pony Express,yet each seems to be reacting differently to the problems at work.Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so.Susan has composed a list of concerns along with her suggestion for improving conditions.Toni has decided that she'll just get a new job and get away from the problem.

-Referring to SCENARIO 3-1,Toni is dealing with her dissatisfaction through

• A)neglect.
• B)voice.
• C)affective commitment.
• D)exit.
• E)self-engagement.

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Definitions:

Excess Demand

A situation where the quantity demanded of a product exceeds the quantity supplied at a given price, often leading to price increases.

Rationing Mechanism

A system or method used to allocate scarce goods, services, or resources among people with competing demands.

Market Economies

Economic systems where decisions on production, investment, and distribution are based on supply and demand, and prices of goods and services are determined in a free price system.

Price

The fund amount deemed necessary, expected, or allocated for a service or good.