SCENARIO 6-2 Dave Is Janice's Supervisor in the Research Department.When Dave Asked

question 35

Multiple Choice

SCENARIO 6-2
Dave is Janice's supervisor in the research department.When Dave asked Janice how soon she could start a new research project,Janice answered: "I honestly don't know because I have too much to do,but you can help me by editing the report I'm working on." Dave replied,"Are you telling me that you do not have enough time to do some minor editing? I don't really think that it is a two-person job and,by the way,I'm busy too!"

-Referring to SCENARIO 6-2,if one explained Dave's response as due to tension and anxiety about oral communication,written communication,or both,according to your text,this would describe

• A)a feedback loop.
• B)information overload.
• C)filtering.
• D)selective communication.
• E)communication apprehension.

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Definitions:

Normative Control

A method of management where employees are expected to adhere to the organization's norms and values as a form of control.

Organizational Values

The core principles or beliefs that guide an organization's actions, decisions, and interactions with stakeholders and within society.

Global Operations

The activities involved in running a business on an international scale, dealing with production, logistics, and management across different countries.

Network Structure

A framework that maps out the connections and relationships within a network, highlighting how entities are organized and interact with each other.