"You Are Such a Good Friend

question 27

Multiple Choice

"You are such a good friend.Thank you for taking the time to talk with me and for your advice.You really know your laws and rules.By the way,could you get me two tickets to the game tonight? I heard you can get tickets at a discount." This is an example of which influence tactic?

• A)inspirational appeal and exchange
• B)consultation and legitimacy
• C)exchange and pressure
• D)personal appeal and ingratiation
• E)pressure and rational persuasion

---

Definitions:

Sentiment Analysis

The use of natural language processing, text analysis, and computational linguistics to identify, extract, quantify, and study affective states and subjective information.

Social Listening

The practice of monitoring social media channels for mentions of a brand, competitors, product, or any relevant conversations to gain insights and engage with consumers.

Social Media Marketing

The practice of promoting products, services, or brands through social media platforms to engage with a target audience.

Web Crawler

A software program that automatically navigates the internet by following links between web pages to collect information or index web content.