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SCENARIO 7-3
Your supervisor often makes you feel uncomfortable by offering you special perks even though you have previously told him that you do not want them.However,each time he makes such offers,your supervisor insists that you accept his generosity.You have been with the company for eight years,the longest of all the employees.Your supervisor has been with the company only seven months.The other day your supervisor told you that in exchange for your ideas and contributions in the last regional meeting,you could have an extra two days off next month.You have told him that you are reluctant to take the two days off,as all the other employees will find out about the special perk and may not want to work with you after that,which will be even more uncomfortable.As usual,your supervisor insists that you accept his offer.
-Referring to SCENARIO 7-3,studies show that this situation is probably more about ________ than about work efficiency.
Carl Rogers
An influential American psychologist and among the founders of the humanistic approach to psychology, known for his client-centered therapy.
Nonjudgmental
Adopting an attitude of acceptance and openness, refraining from passing judgment on or criticizing others' feelings, behaviors, or thoughts.
Active Listening
The process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice.
Systematic Desensitization
A behavioral therapy technique used to reduce phobic responses and anxiety through gradual exposure to the feared object or situation combined with relaxation exercises.
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