To Unravel a Simple Conflict,partners Should

question 99

Multiple Choice

To unravel a simple conflict,partners should

• A) keep the conversation focused on relevant issues rather than personalities.
• B) refrain from personally attacking each other and take time to cool off.
• C) learn the proper way to cooperatively manage an interpersonal conflict.
• D) listen carefully and test their understanding of the message with questions and feedback.

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Definitions:

BANT Acronym

A sales qualification framework that stands for Budget, Authority, Need, and Timeline, used to evaluate a prospect's capacity and readiness to buy.

Acquisition

The process of acquiring control of another corporation or asset through purchase or exchange.

FAB Approach

An approach to selling that emphasizes the Features, Advantages, and Benefits of a product or service, aimed at persuading customers by highlighting its unique value.

Customer-Oriented Selling

The adoption of the marketing concept at the level of the individual salesperson and customer.