Describing the Conflict-Producing Events,using Effective Listening Skills,and Using "I" Language

question 91

Multiple Choice

Describing the conflict-producing events,using effective listening skills,and using "I" language are all ways to

• A) manage emotions.
• B) manage goals.
• C) manage information.
• D) manage the problem.

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Definitions:

Implicit Attitudes

Unconscious beliefs or feelings that affect an individual's understanding, actions, and decisions without their explicit awareness.

Prejudice

Preconceived opinions or judgments about individuals or groups without complete knowledge or experience, often negative and based on stereotypes.

Research

The systematic investigation into and study of materials and sources to establish facts and reach new conclusions.

Explicit Attitudes

Attitudes that an individual is consciously aware of and can report.