When Listeners Are Focused on Their Own Needs Rather Than

question 17

Multiple Choice

When listeners are focused on their own needs rather than those of the speaker,the message is about them.When the speaker has difficulty sustaining the conversation about anything other than the listener's ideas and stories the problem is called

• A) information overload.
• B) emotional noise.
• C) conversational narcissism.
• D) criticizing the speaker.

---

Definitions:

Schematic Form

A representation, often simplified or abstract, showing the main components or relationships in a system or process.

Route Sheet

A listing of the operations necessary to produce a component with the material specified in the bill of material.

Operations

Tasks carried out on a daily basis to operate a company aimed at generating value for its stakeholders.

Bill of Material

A comprehensive list detailing the parts, items, assemblies, and other components necessary to create a product, including quantities.