When You Are Communicating with Someone Who Is Emotionally Excited,you

question 48

Multiple Choice

When you are communicating with someone who is emotionally excited,you should

• A) focus on the message.
• B) mentally summarize the message.
• C) become aware of the self-focus and shift it.
• D) remain calm and communicate your interest to the speaker.

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Definitions:

SES Backgrounds

Socioeconomic status backgrounds, referring to the social and economic factors that influence an individual's position in society.

Ethnicity

A category of people who identify with each other based on common ancestral, social, cultural, or national experiences.

Gender

The characteristics of people as males and females.

Race

A classification of humans based on shared physical or social qualities into categories generally viewed as distinct within a given society.