"I Was So Sorry to Learn That You Have to Retake

question 38

Multiple Choice

"I was so sorry to learn that you have to retake the exam" exemplifies

• A) relational empathy.
• B) adaptation.
• C) empathy.
• D) sympathy.

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Definitions:

Gamification Strategies

Techniques that apply elements of game playing (e.g., point scoring, competition) to other areas of activity to enhance engagement and motivation.

Customer Loyalty

The likelihood of previous customers to continue to buy from a specific retailer or brand over competing ones.

Ethical Dilemma

Situation that involves making a choice when the alternatives aren’t completely wrong or completely right.

Ethics Audit

A systematic evaluation of an organization's moral principles and practices to ensure they align with desired standards.