Which of the Following Is Least Likely to Build Customer

question 14

Multiple Choice

Which of the following is least likely to build customer loyalty?

• A) Reward for past service.
• B) Product or service always available when required.
• C) Fast response times.
• D) Completing supply contracts within the time parameters.

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Definitions:

Heuristic

A mental shortcut that allows people to solve problems and make judgments quickly and efficiently.

Physiological Activation

The process of stimulating the body's physical responses, often in reaction to stress or excitement.

Optimal Levels

Conditions or degrees of quantity, quality, or intensity that produce the best or most favorable results.

Extrinsic Motivations

refer to motivation that comes from external factors or rewards outside of the individual, such as money, grades, or approval.