Brady Accepts What He Believes Is an Offer to Work

question 20

Multiple Choice

Brady accepts what he believes is an offer to work for Canyon River Adventures,Inc.,as a tour and fishing guide.In determining whether a contract has been formed,an element of prime importance is

• A)the price to be paid.
• B) the duration of the work.
• C)the intent of the parties.
• D)the subject of the contract.

Identify practices for going above and beyond in customer service.

Develop skills to handle and deliver bad news to customers effectively.

Recognize the significance of competition and other external factors in enhancing customer service quality.

Employ strategies to make customers feel valued and important.

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Definitions:

Highly Motivated

Exhibiting a strong drive and commitment towards achieving specific goals or tasks.

Creativity

The act or process of producing new and innovative ideas or things.

Security Need

A fundamental psychological or physiological requirement for safety, stability, and protection from harm or threat.

Innovation Process

The systematic approach to developing and implementing new ideas, products, or processes, from initial conception through to successful market introduction.