Which Is Generally Related to Service Operations

question 20

Multiple Choice

Which is generally related to service operations?

• A)tangible product
• B)need for flexible capacity
• C)separation of production from consumption
• D)large amount of inventory

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Definitions:

BCG Matrix

A strategic planning tool that uses market growth rate and market share to categorize business units or products into four categories: Stars, Cash Cows, Question Marks, and Dogs.

Market Attractiveness

An assessment of the potential profitability and growth opportunities in a particular market sector.

GE/McKinsey Grid

A strategic tool used for portfolio analysis, helping businesses prioritize their investments among different business units or product lines.

Business Strength

The distinct advantages or capabilities a company has that give it a competitive edge in the market.