With Regard to the Three Types of Customer Attributes in Evaluating

question 53

Multiple Choice

With regard to the three types of customer attributes in evaluating the quality of goods and services, those associated with the features of a new laptop computer such as processor speed and hard disk capacity would best be classified as

• A)search attributes
• B)experience attributes
• C)credence attributes
• D)reflect attributes

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Definitions:

Second-Hand Smoke

Smoke that is exhaled by smokers or emitted from the burning end of cigarettes, cigars, or pipes, posing health risks to non-smokers who inhale it.

Cancers

A group of diseases characterized by the uncontrolled growth and spread of abnormal cells in the body.

Avoid Cancer

Avoid Cancer refers to engaging in behaviors and lifestyle choices that can reduce the risk of developing cancer, such as avoiding tobacco, eating a healthy diet, and regular physical activity.

Eating

The act of consuming food to provide the body with the necessary nutrients for energy and growth.