Considering the Work Force Component of Infrastructure, Which Term Does

question 17

Multiple Choice

Considering the work force component of infrastructure, which term does not fit with the others in a service environment?

• A)Customer contact skills
• B)Cross-training
• C)Task-oriented
• D)Empowered

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Definitions:

Budget Line

A graphical representation that shows all the possible combinations of two goods or services that can be purchased with a given budget, keeping the price of both goods constant.

Utility Function

A mathematical expression that ranks alternatives according to their utility to an individual, indicating the level of satisfaction or preference.

Nuts

Apart from the common understanding as a type of food, in an economic or financial context, "nuts" does not have a specific definition.

Berries

Berries are small, pulpy, and often edible fruits, typically juicy, rounded, brightly colored, sweet or sour, and do not have a stone or pit, although many seeds may be present.