If No Special Causes Affect the Output of a Process

question 50

Multiple Choice

If no special causes affect the output of a process, we say that the process is ____; when special causes are present, the process is said to be ____.

• A)Qualified; not qualified
• B)In control; out of control
• C)Capable; not capable
• D)Certified; not certified

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Definitions:

Average Service Rate

The average number of customers or units that can be processed over a certain time frame in a service system.

Expected to Stay

An estimation of the duration or likelihood that an individual or item remains in a particular state or location.

M/D/1

M/D/1 is a queueing model designation indicating a system with a Poisson arrival process (M), deterministic service times (D), a single server (1), and exponential service times.

Constant Service Time

A situation where the time required to serve a customer or complete a process is the same each time, allowing for predictable scheduling and planning.