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Refer to carefully-labeled diagrams to explain each of the following:
a)Indifference curves are thin.
A. Thus, crossing indifference curves lead to a contradiction.
B. The consumer is also indifferent between bundles B and
C. But bundle C contains more of both goods and is therefore preferred to bundle
C. This implies that the consumer should be indifferent between bundles A and
Tangibility
The attribute of being able to be touched, seen, tasted, felt, or smelled, often used in differentiating goods from services.
Service Quality
The degree to which a delivered service meets the expectations of the customer, often assessed through dimensions like reliability, assurance, tangibles, empathy, and responsiveness.
Empathy
The ability to understand and share the feelings of another person.
Service Quality
The assessment of how well a service meets or exceeds customer expectations, often related to factors like responsiveness, assurance, and empathy.
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