The Average Time Between Phone Calls Arriving at a Call

question 15

Multiple Choice

The average time between phone calls arriving at a call center is 30 seconds.Assuming that the time between calls is exponentially distributed, find the probability that less than two minutes elapse between calls.

• A)0.018
• B)0.064
• C)0.936
• D)0.982
• E)1.000

---

Definitions:

Strive

To make great efforts to achieve or obtain a specific objective.

Inferiority

A feeling of lower status or quality compared to others, often associated with low self-esteem or lack of confidence.

Human Qualities

Characteristics, traits, or attributes that are considered to be inherent to humans, including emotional, social, and cognitive abilities.

Growth

The process of increasing in physical size, psychological maturity, or progress in developmental stages.