Alice Zhong Is the VP of Operations at Pearl Financial

question 9

Multiple Choice

Alice Zhong is the VP of operations at Pearl Financial Services.She wants to measure customer satisfaction after a new website and other changes were introduced a few months ago.For this purpose,she uses random five-digits numbers from the website random.org (which offers true random numbers on the Internet) .This is an example of ______.

• A) simple random sample
• B) systematic sample
• C) convenience sample
• D) stratified sample
• E) cluster sample

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Definitions:

Elation

A feeling or state of great joy or pride; exultant gladness; high spirits.

Depression

A common and serious medical illness that negatively affects how you feel, the way you think, and how you act, characterized by persistent sadness and a lack of interest or pleasure in previously rewarding or enjoyable activities.

Lithium

A chemical element often used in the treatment of bipolar disorder and mood swings as it can help stabilize mood.

Electroconvulsive Shock Therapy (ECT)

A psychiatric treatment in which electric currents are passed through the brain to induce seizures, intended to provide relief from mental disorders.