Ways of Retaining Skills Staff Include

question 13

Multiple Choice

Ways of retaining skills staff include:

• A)conducting regular performance reviews
• B)giving pay raises in spite of below average performance
• C)giving staff a variety of work tasks
• D)A and B only
• E)A and C only

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Definitions:

Explicit and Implicit Coercion

Force or pressure applied in a clear, direct way (explicit) or in a more subtle, indirect manner (implicit) to compel someone to act in a certain way.

Flight Attendants

Airline personnel responsible for ensuring the safety, comfort, and well-being of passengers during flights, including performing safety briefings and providing customer service.

Resistance to Change

The reluctance or refusal to adapt to changes in the workplace or environment, which can stem from various personal or organizational reasons.

Refreezing

The final stage in the Lewin's change model where new behaviors or processes are solidified into the organization's culture after a change has been implemented.