Which of the Following Statements Concerning Utility Is Correct

question 93

Multiple Choice

Which of the following statements concerning utility is correct?

• A)It is possible to precisely measure the utility an individual receives from consuming a particular good or service
• B)It is always possible to determine whether Dalene or Juloy gets more utility from consuming two units of the same good
• C)The utility of goods can be measured while the same is not true for services
• D)Utility is a subjective measure of satisfaction an individual receives from consuming a good or service
• E)It is only useful if there is no scarcity

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Definitions:

Operational CRM

Customer relationship management focused on the direct interactions with customers, aiming to enhance customer service, sales, and marketing operations.

Back-Office

Refers to the administrative and support personnel in a company who are not client-facing, involved with functions such as accounting, IT, and human resources.

Customer Acquisition

The process of bringing new customers to a business through various marketing and outreach strategies.

Operational CRM

Refers to the components of CRM (Customer Relationship Management) that deal with direct interactions with customers, including service, support, and sales automation.