The Process by Which Union and Management Representatives Negotiate a Mutually

question 193

Multiple Choice

The process by which union and management representatives negotiate a mutually agreeable contract specifying wages, benefits, and working conditions is called

• A)collective bargaining
• B)mediation
• C)arbitration
• D)striking
• E)litigation

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Definitions:

Aggression

Behavior intended to harm or intimidate others, which can be physical, verbal, or non-verbal in nature.

Empathy

The capability to comprehend and empathize with someone else's emotions.

Displacement

A defense mechanism where negative emotions are redirected from their original source to a safer target.

Catharsis

The act of letting go of, thus offering alleviation from, intense or suppressed feelings.