For Most Businesses,quality Means

question 8

Multiple Choice

For most businesses,quality means:

• A) the degree to which products or services exceed customer expectations.
• B) absolutely no defects.
• C) the degree to which products or services conform to design specifications.
• D) none of these answers are correct.

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Definitions:

Self-Rule

The ability or right of a people or entity to govern themselves without external control.

Autonomy

The ability or right of individuals to make their own choices and decisions, independent of external influence or control.

Governed

Subject to control or authority, often within an organizational or governmental context.

Fixated

Exhibiting an obsessive or excessive attachment to someone or something, or a developmental state that persists beyond its typical period.