Managing Quality Costs to Achieve the Highest Level of Customer

question 110

Multiple Choice

Managing quality costs to achieve the highest level of customer satisfaction is known as:

• A) activity-based management.
• B) total quality management.
• C) strategic management.
• D) quality costs.

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Definitions:

Census Tracts

Small, relatively permanent statistical subdivisions of a county or equivalent entity, designed to be relatively homogeneous units regarding population characteristics.

Geopolitical Boundaries

The limits and divisions between countries, states, or territories defined by geography, politics, and international agreements.

Common Heritage

Shared cultural, historical, or familial backgrounds, traditions, or characteristics among a group of people.

Voting Patterns

The trends or habits in how different groups of people tend to vote, studied over time in political science.