What Are the Three Elements of the Service Package

question 65

Multiple Choice

What are the three elements of the service package?

• A) physical goods, sensual benefits, and psychological benefits
• B) sales, return policy, and warranty
• C) customer service, return policy, and warranty
• D) kindness, information provision, and speed
• E) physiological benefits, sensual benefits, and psychological benefits

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Definitions:

Cumulative Lead Time

The total time required to manufacture a product, including the time to procure all necessary materials and components.

Component Y

A hypothetical or specific part of a larger system or machine, typically referred to in the context of manufacturing, assembly, or engineering projects.

Part Z

A hypothetical or specific component within a larger system or product, often used to discuss or analyze a particular aspect of a process or design.

Gross Material Requirements Plan

A schedule that shows the total demand for an item (prior to subtraction of on-hand inventory and scheduled receipts) and (1) when it must be ordered from suppliers, or (2) when production must be started to meet its demand by a particular date.