One Common Definition of Quality Is __________, Which Focuses on Measuring

question 133

Multiple Choice

One common definition of quality is __________, which focuses on measuring how well the product or service meets targets and tolerances determined by its designers.

• A) Fitness for use
• B) Value for price paid
• C) Technical perception
• D) Judgmental evaluation
• E) Conformance to specifications

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Definitions:

Job Descriptive Index

A standardized survey instrument that measures an employee's job satisfaction across five dimensions.

Tough-Mindedness

A psychological trait characterized by critical and rigorous evaluation of facts before making decisions.

Cognitive Dissonance

The psychological discomfort experienced when holding two or more contradictory beliefs, values, or ideas simultaneously, often leading to a change in beliefs or behaviors.

Counterproductive Work Behavior

entails actions by employees that harm the interests and functioning of an organization, including theft, sabotage, and workplace aggression.