Not Only Does TQM Encompass the Entire Organization but It

question 102

Multiple Choice

Not only does TQM encompass the entire organization but it

• A) stresses quality is supplier driven
• B) stresses quality is vendor driven
• C) stresses quality is customer driven
• D) stresses the need for ISO 9000 compliance
• E) stressed the need to be 'green'

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Definitions:

Goodwill

The intangible asset that arises as a result of the acquisition of one company by another for a premium value.

Persuasive

Designed to convince or influence the audience’s thoughts, beliefs, or actions through argumentation or appeal.

Normative

Relating to an ideal standard or model, or principles of what is considered right and acceptable behavior.

Presenters

Individuals who deliver presentations or speeches in front of an audience.