A Useful Tool for Translating Customers' Everyday Language into Specific

question 29

Multiple Choice

A useful tool for translating customers' everyday language into specific technical requirements is

• A) Quality Function Deployment
• B) Quality circles
• C) Quality of design
• D) Scatter diagrams
• E) Cause-and-effect diagrams

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Definitions:

Selling Division

The segment of a company responsible for selling products or services, often considered in transfer pricing situations.

Transfer Price

The price charged for goods and services sold between departments or subsidiaries of the same company.

Detector Division

A specialized unit within a company focused on detecting and analyzing specific types of information or signals.

Outside Customers

Individuals or entities that purchase a company's goods or services but are not part of the company itself.