Deming Pointed Out That 85% of Quality Problems Are Caused

question 22

Multiple Choice

Deming pointed out that 85% of quality problems are caused by

• A) Worker error
• B) Numerical quotas
• C) Processes and systems
• D) Carelessness
• E) Suppliers

Recognize the impact of cognitive biases on strategic decision-making.

Comprehend the structure and function of a strategy map.

Grasp the integration of CSR activities into corporate strategy.

Familiarize with global standards and organizations promoting sustainability and CSR.

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Definitions:

Interpersonal Communication Skill

The ability to effectively exchange information, feelings, and meaning between two or more people through verbal or non-verbal methods.

Department of Labor

A government department responsible for overseeing working conditions, wage standards, and employment laws to protect workers' rights.

Conceptual Component

The aspect of understanding that involves the mental processes of grasping ideas, principles, and theories.

Interpersonal Communication

The process of exchanging information, feelings, and meaning between two or more people through verbal and/or non-verbal methods.